Handling Services


  • Departing acceptance; boarding card and baggage loading.
  • Transporting the passengers to the aircraft and keeps communication with the rest of the airline operation at the airport.
  • Safe acceptance of outgoing passengers to the aircraft.
  • Lost & found service for incoming passengers.
  • Incoming and outgoing VIP, unaccompanied minor and special care passenger services.
  • Specially trained personnel for passengers with disabilities.
  • Professionally escorting passengers to the aircraft.
  • Aircraft meeting and Ramp Marshalling.
  • Load & Offload the airplane.
  • Equipment support.
  • Provision of GPU, Air Conditioning Unit, Air Starter and Aircraft Push-Back Tractor service.
  • Internal cleaning.
  • Supply the aircraft of toilet and water supplies.
  • Passenger and crew transportation among airplane and the terminal.
  • Storage of pallets, containers and other unit load devices.
  • Flight permits and airports slots.
  • Directing and delivering of the flight plan to the cabin crew.
  • Contracts with fuel and airplane catering companies.
  • Preparation of weather forecasts and navigation information and delivering to the cabin crew.
  • Cooperate with airplane servicing units.
  • Directing and delivering of flight documents (general declaration, loading instruction, load sheet, manifest, weather forecast, flight plan, etcetera.),
  • Load control, weight and balance calculations.
  • Transmission and reception of all operational messages, notification of all loaded units.
  • Communication and engagement between airplane and ground services.
  • Making payments and/or issuing guarantees on behalf of the airlines to related authorities such as airport authorities, customs, immigration, etcetera. And all services provided or listed above as per respective contracts.
  • Establishing and maintaining contact with local authorities in the name of the airline company.
  • Preparing, transmitting and filing reports, statistics, documents, etcetera related to flights.
  • Hotel accommodation reservation service.
  • Crew town transportation with professional escorting.