CUSTOMER SERVICE MATTERS
Our Ground Handling Staff is a team of professionals who lead by example and committed to quality services overcome with joy and power any challenge, focused to make a difference by delivering pro-active customer service and a smooth operation.
PARTNERSHIP – GROWING TOGETHER
Our team has the airline operation know-how background which enable us to understand your expectations from the Ground Operation’s requirements, Cockpit safety and on time performance accountability up to the Inflight catering range of products and services. We believe in growing together and because we understand what you want, we can design tailor made, efficient and flexible solutions for your needs.
SAFETY & QUALITY
Safety is our fundamental priority. We carry out activities designed to offer safe, reliable and professional services in line with the expectations of our customers.
Our quality system complies with requirements of ISO 9001:2015, ISO 14001:2015 and 22000:2005 standards and is based on continuous monitoring and analysis of key performance indicators being supported by ISAGO, IATA’s Safety Audit for Ground Operation. We continually focus to improve the effectiveness of these management and performance systems.